Effective Date: 7th July 2025

Ottawa Print and Sign Solutions (OPSS), operated under AARROWZ INC., is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with our website, products, and services.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, shipping address, billing address, company name.
• Order Information: Product details, design files, delivery instructions, and order history.
• Payment Information: We do not store credit card details. All payments are processed securely via third-party payment gateways.
• Website Usage Data: IP address, browser type, operating system, and pages visited — collected via cookies and analytics tools.

2. How We Use Your Information

We use your information to:

• Fulfill and deliver orders
• Provide customer service and support
• Respond to inquiries and send quotes
• Improve our website, products, and services
• Send promotional emails (only if you opt-in)
• Comply with legal obligations

3. Sharing Your Information

We do not sell or rent your personal information. We may share it with trusted third parties only for business purposes, such as:

• Payment processing
• Shipping and logistics
• IT and website service providers
  These partners are obligated to keep your data secure and confidential.

4. Data Security

We take your privacy seriously and implement appropriate technical and organizational measures to protect your information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Your Rights

You have the right to:

• Access, update, or delete your personal information
• Withdraw consent for marketing communications at any time
• Request information about how your data is being used

To exercise these rights, please contact us at info@opss.ca.

6. Cookies

Our website uses cookies to enhance your browsing experience and analyze site traffic. You can adjust your browser settings to refuse cookies, but this may affect your experience on our site.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

8. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:
📧 info@opss.ca
📞 +1 437 928 5078
🏢 Operated by AARROWZ INC., Orléans, Ottawa, Canada